Terms of Use and Privacy Policy for mixflips.com
Thank you for visiting mixflips.com. This terms of use and privacy policy page has been posted to help customers who are concerned about how their “Personally Identifiable Information” (PII) is being used online and the rules, specifications, and requirements for the use of our products or services. In US privacy law and information security, PII refers to information that may be used to identify, contact, or locate a single person, or to identify a person in context. Please read our privacy policy carefully to fully understand how we collect, use, secure, or otherwise manage your Personally Identifiable Information in accordance with our website. This page is subject to change by www.mixflips.com at any time and at our discretion without notice by updating this posting.
When purchasing or registering on our site, you may be asked to provide your name, email address, phone number, credit card information, or other information.
When you sign up for an account, place a purchase, complete a form, or submit information on our website, we get information from you.
The information we gather from you whether you register, make a purchase, sign up for our newsletter, answer to a survey or marketing email, surf the website, or utilise certain other site features may be used in the following ways:
- To customise your user experience and give us access to the products and content you are most interested in.
- In order for us to fulfil your requests for customer service more efficiently.
- To complete your purchases swiftly.
- To send you recurring emails with information about your order or other goods and services.
To keep your visit to our site as secure as possible, we regularly scan our website for security flaws and security weaknesses. PayPal and Stripe process all of our credit card transactions outside of our website on their secure servers, using an SSL certificate. We utilise Malware Scanning software on a regular basis.
We do not use cookies for tracking reasons.
You may instruct your computer to notify you each time a cookie is transmitted, or you can disable all cookies. This is done using the browser settings (such as Internet Explorer). Because each browser is a bit different, consult your browser’s Help menu to discover how to change your cookies correctly.
If you turn off cookies, several aspects that make your site experience more efficient will be removed, and some of our services will not operate correctly.
You can, however, continue to submit orders.
Personal information about you is never sold, exchanged, or otherwise transmitted to unaffiliated third parties.
On our website, we don’t provide or contain any goods or services from third parties.
The Google Advertising Principles offer a succinct overview of Google’s advertising standards. They are designed to provide users a positive experience. https://support.google.com/adwordspolicy/answer/1316548
We use Google AdSense ads on our website.
Google, a third-party service, uses cookies to serve advertisements on our website. Google uses the DART cookie to serve ads to our users based on their visits to our website and other websites on the Internet. Users can opt out of having their data gathered via the DART cookie by reviewing the Google ad and content network privacy policy. We have put the following into practise:
- Remarketing with Google AdSense.
- Demographics and Interests Reporting
To gather information about how users interact with ad impressions and other ad service features as they relate to our website, we and third-party vendors like Google use first-party cookies (like the Google Analytics cookie) and third-party cookies (like the DoubleClick cookie) or other third-party identifiers.
Opting out: The Google Ad Settings website allows users to establish choices for how Google advertises to them. You may also permanently opt out by using the Google Analytics Opt Out Browser add-on or by going to the Network Advertising Initiative opt-out page.
CalOPPA is the first state law in the country to mandate the posting of a privacy statement on commercial websites and online services. The law’s reach extends well beyond California, requiring anyone or any organisation operating websites in the United States (or perhaps the entire world) that collect personally identifiable information from California consumers to post a clear privacy statement on their website, adhere to it, and disclose exactly what information is being collected and with whom it will be shared. – Visit http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf for additional information.
We agree to the following in accordance with CalOPPA: Users may browse our site anonymously When this privacy statement is finished, we will link to it from our home page or, at the very least, the first important page you see when accessing our website. The phrase “Privacy” appears in our Privacy Policy link, which is prominently displayed on the page mentioned above.
Users will be informed of any changes to the privacy statement and can modify their personal information by email on our privacy policy page.
We respect Do Not Monitor (DNT) browser mechanisms and do not track, set cookies, or utilise advertising while they are active.
We do not permit behavioural tracking by other parties.
The Children’s Online Privacy Protection Act (COPPA) gives parents authority over the collecting of personal information from children under 13 years old. The COPPA Rule, which outlines the obligations of operators of websites and online services to safeguard children’s safety and privacy online, is enforced by the Federal Trade Commission, the country’s consumer protection body. We do not target minors under the age of 16.
The Fair Information Practices Principles are the cornerstone of American privacy legislation, and the ideas they encompass have had a big impact on the evolution of data protection laws all over the world. Compliance with the different privacy regulations that safeguard personal information requires an understanding of the Fair Information Practice Principles and how they should be put into practise.
Should there be a data breach, we shall respond as follows in accordance with fair information practises: Users will be notified by email within one business day.
We also concur with the individual redress principle, which states that people must have the ability to legally hold negligent data collectors and processors accountable. This concept mandates that people have access to courts or a government body to investigate and/or prosecute non-compliance by data processors. It also mandates that people have enforceable rights against data users.
The Intercom Act is a regulation that defines requirements for commercial messaging, provides guidelines for commercial email, offers receivers the option to discontinue receiving emails, and outlines severe consequences for infractions. You may email us at info@ if you would ever wish to stop getting emails from us, and we will swiftly remove you from ALL communication.
Services provided by Mixflips are irreversible non-tangible electronic commodities.
Unfortunately, after you have placed a purchase, received your first mix and/or master, and/or received amended mix(es) from mixflips.com, we are unable to provide refunds.
Only the following circumstances qualify you for a money-back guarantee:
- Orders were submitted no longer than one day ago, or the engineer hasn’t accepted them for work yet.
- In the event that we send a file after the Turnaround time has ended.
- If the audio mix has significant problems with volume, dynamic range, or frequency response.
Please keep in mind that our money-back guarantee is only valid for first-time users or as certified by our engineers. Returning customers already know the quality of our services and have worked with us before, therefore a money-back guarantee is unnecessary in this scenario.
We guarantee that the sound quality will always be at least equal as that used in the industry as a standard, depending on the recording quality of the supplied files. If there are any sections where the loudness, dynamic range, or frequency response of our mix or master do not meet industry standards, we will do any necessary repairs for free until the performance fulfils these requirements.
Please keep in mind that all values are subject to a 10% fluctuation.
PLEASE NOTE: If we issue a refund for the order, the payment processor may levy a $40 processing fee.
Within 14 days, the client must submit feedback on the order. If the customer does not submit comments within 14 days, Mixflips will consider the preview(s) acceptable.
Each song in our Services has a turnaround time of 1 to 5 business days.
Rush orders are completed in one day, while mastering takes two to five business days.
Orders with extras may take an additional three days.
A specific number of revisions are included in each mixing and mastering package.
- Minor adjustments to the original mixing form are expected to be made during the revisions process.
- Revisions are typically processed within one to five business days.
The following are the specifications of what is and isn’t allowed in your revisions:
What is ALLOWED:
- Minor alterations to the initial instructions you supplied that may not be precisely what you had in mind.
- Tweaks in the vocal or instrumental loudness.
- Minor changes to the effects (i.e. more reverb, less delay)
What is NOT ALLOWED
- Any additional instructions not previously mentioned in the original instructions (new references, changing of the tempo, etc…)
- New file submissions (Vocal files or instrument files, etc…)
We offer file storage within one month from the date of the order. As a result, we advise ordering all required resources (multitrack session, instrumentals, etc.) in advance.
Once the mix and/or master have been finished, all exports are delivered free of charge. After that, each export is compensated separately.
The consumer is responsible for reading and understanding all terms and conditions, including reimbursement guidelines. The consumer is also responsible for reviewing the Terms of Use page and confirming that all of their questions and concerns have been answered before placing an order at www.mixflips.com.
By making a payment at www.mixflips.com, the client acknowledges that they have read and accepted our Terms & Conditions and Refund Policy.
Our full details are:
Full name of legal entity: www.mixflips.com a division of C&Q Entertainment LTD, Company No. 14099366
Email address: info@
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at mixflips.com